FINESSE KNITS

simple classic timeless knits forever wearable by Ulla

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Terms & Conditions

 

Payment

 

PayPal is currently the only method of payment accepted. You can pay with a credit card or a debit card via PayPal, you do not need to have a PayPal account to do this.

 

Privacy Notice

 

All the shipping details and information that we receive from you remains confidential no one else has any access to your e-mail or information. The money transferred via PayPal is secured and we do not have any access to your account details or means of payment at any time.

 

We do not store credit card details nor do we share customer details with any 3rd parties

Order confirmation

 

After you place your order, we confirm the order details and shipping address with you before we ship the product.

 

Please make sure that you check you PayPal invoice before making payment

 

Delivery

 

Your delivery will be dispatched within 1 to 3 working days. Most orders will be sent via Royal Mail recorded delivery and can be tracked - UK Mainland. However in regards larger works and international shipment we can arrange an alternative method. Please allow 2 - 3 working days after dispatch notification.

 

Returns

 

If you are not 100% happy with your order we'll do everything we can to make things right for you. Please contact us and return any goods within 7 days of receipt in the condition received, with the original invoice to the company’s address (outlined on invoice)

 

 

Return Postage & Packaging

 

Items must be returned brand new and unused, alongside with all Finnesse Lifestyle tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. All items must be returned within 7 days upon receipt.

 

Buyers should bear their own shipping cost for any return and any delivery cost will not be refunded.

 

For any enquiries regarding to returns, please contact mail@finesseknits.com

Finnesse Lifestyle Designs |  © copyright 2013  |  all rights reserved